Phone 0787 051 0694 | Email Us

Top

Frequently Asked Questions

Contact us if you have any other questions

Frequently Asked Questions

Contact us if you have any other questions

Frequently Asked Questions

Contact us if you have any other questions

Where do I collect the Campervan from?

We are located less than 3 minutes from Edinburgh Airport at PremiAir Parking Edinburgh. A free shuttle bus operates between the airport terminal and our collection location at PremiAir Parking Edinburgh.

We also offer a free collection service from the nearest rail station – Edinburgh Gateway. Please contact us at the time of booking to confirm collection availability and booking.

Can you meet us at the airport with the campervan?

We are located less than 3 minutes from Edinburgh Airport at PremiAir Parking Edinburgh. A free shuttle bus operates between the airport terminal and our collection location at PremiAir Parking Edinburgh.

Whilst we offer a free collection service from Edinburgh Gateway Station we will bring you to our collection location to facilitate the hand over process.

What is the earliest and latest times I can collect and return our camper?

Collection of the campers is between 2pm – 4pm on your day of collection unless otherwise agreed in advance.

Campers must be returned before 11am on your day of return.

What happens at the hand over and how long does it take?

During the hand over process we will check your driving licence and required identification before taking a pre-authorisation of your security deposit from a debit or credit card in the driver name. Once we have completed the required paperwork we will give you are comprehensive overview of the camper, it’s features and how to work all the equipment.

We recommend that you allow 45 minutes to complete the hand over process when collecting your camper.

The hand over process when returning your camper will not take as long.  We will complete a vehicle condition inspection and ensure that you have all your belongings with you.

I’m bringing my own bedding, what do you recommend?

Both beds within the campers are approximately ‘small double’ size.  We recommend either single/double duvets or sleeping bags and pillows.  Whilst there is ample storage in the campers you don’t want to fill this all with bedding therefore we recommend you don’t bring anything too bulky or large.

We will provide under-sheets for the beds as standard and full bedding can be booked for a small additional cost if required.

Do I need to stay in campsites?

Our campers are equipped with everything you will need to ‘wild camp’ including solar panel for power, 30 litre water tank and diesel heating system.  In Scotland, you may park freely in rural areas as long as you are at least 100 metres from a building and are not creating a dangerous situation for yourself or any other road user. We kindly request that our customers act responsibly if wild camping and ensure they consider whether the location is suitable for a vehicle, they don’t block any access routes or leave any mess.

Whilst you are able to wild camp, we also recommend that you consider using campsites to enable the full use of the facilities they offer.  You should remember that the vehicles are not equipped with a toilet or hot shower and you are likely to need to re-fill your onboard water tank during your trip.

Who can drive the camper?

Drivers must be aged between 25 and 79 years of age, have held a full valid driving licence for at least 24 months and have no more than 6 penalty points imposed their your driving licence.

Drivers must hold a valid licence from the UK, Ireland, EU, USA, Canada, Australia or New Zealand.

We recommend that you review our terms and conditions for full details of driver requirements and restrictions and please contact us if you have any questions or require any further information.

What identification do I need to bring?

All drivers must provide the following at point of collection:

  1. Driving Licence Photo Card
  2. Online DVLA Licence Check Code (UK licences only)
  3. 2 separate forms of proof of address i.e. Bank Statement or Utility Bills (Excluding Mobile Phone Bills) which must be dated within 90 days of the hire start date.

Due to our strict insurance requirements your rental may be cancelled without refund if we are unable to check or validate any of the above on collection.

Can we leave our car with you when we are away?

We offer secure parking at our collection location via our partner PremAir Parking Edinburgh at a discounted rate of £35 per week.  Please just bring your car with you to the collection, park in any free spaces within the car park and pay at the main office on your return.

Are pets allowed in the campers?

For the comfort of customers who may have pet allergies, well behaved pets are only allowed in one of our campers (Skye).

Contact Us

Registered Address
Coast 2 Country Campers Ltd.
1 North Platt Gardens
Ratho EH28 8JU

Camper Collection Address:
PremiAir Parking Edinburgh
49 Eastfield Road
Edinburgh EH28 8LS

Email Us

Partners & Useful Links

The Camping Caravanning ClubVisit ScotlandCalmac FerriesPremiair Parking Edinburgh

We’re Social

footer-icon2